If your Brother printer won’t scan +1-803-866-1601, you’re not alone. Many users face this issue due to software glitches, connection problems, or outdated drivers. The good news is that most scanning issues can be resolved with simple troubleshooting steps. Here’s a complete guide to help you fix your Brother printer won’t scan +1-803-866-1601.

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1. Check the Basics First

Before diving into advanced fixes, make sure:

• The printer is powered on and has no error messages on the screen.
• The USB or network cable is properly connected.
• Your computer and printer are on the same network (for wireless setups).
• The Brother printer is set as the default printer and scanner.

Sometimes, restarting both the computer and printer can resolve minor software hiccups.

2. Ensure Scanner Driver is Installed

Your Brother printer needs a proper scanner driver to function correctly.

Steps:

• Visit the official Brother website.
• Search for your printer model.
• Download and install the latest scanner and printer drivers for your operating system.
• Restart your computer after installation.

Make sure you install the Full Driver & Software Package, not just the basic printer driver.

3. Check Network or USB Connection

For USB-connected printers:

• Use a different USB port or cable.
• Ensure the cable is not damaged.

For wireless printers:

• Ensure the printer is connected to the Wi-Fi network.
• Check the IP address on the printer’s network configuration page.
• Ping the printer IP from your computer to ensure connectivity.

To ping:

• Open Command Prompt on Windows.
• Type ping [printer IP] and press Enter.

4. Use the Brother ControlCenter Software

Brother’s ControlCenter software is essential for scanning. If it’s missing or corrupted, reinstall it.

To check:

• Search for “ControlCenter” in the Start menu.
• If it doesn’t open or shows an error, uninstall and reinstall the software from Brother’s website.

After launching, ensure your printer model is correctly selected under the device tab.

5. Set Firewall and Antivirus Exceptions

Firewalls and antivirus software often block scanning features.

Fix:

• Temporarily disable your antivirus/firewall and try scanning.
• If it works, add the Brother software and ControlCenter as exceptions.
• Turn the firewall/antivirus back on after testing.

6. Restart Print Spooler and Related Services

On Windows:

1. Press Win + R, type services.msc, and hit Enter.
2. Locate and restart these services:
   • Print Spooler
   • Windows Image Acquisition (WIA)
   • Remote Procedure Call (RPC)

WIA is crucial for scanning; if it’s not running, your scanner won’t work.

7. Try Scanning from a Different App

Instead of using the Brother app, try Windows Fax and Scan or the built-in “Scan” app on Windows 10/11.

Steps:

• Search for Windows Scan in the Start menu.
• Open it and see if it detects your scanner.

If scanning works here, the issue may be with Brother’s software, not the printer itself.

8. Update or Reinstall Drivers

Outdated or corrupted drivers can cause scanning problems.

Steps:

• Open Device Manager (Win + X > Device Manager).
• Locate the Brother printer under “Imaging Devices.”
• Right-click and select “Uninstall device.”
• Restart your computer and reinstall the drivers from the Brother website.

9. Check for OS Compatibility Issues

If you’ve recently updated Windows or macOS, ensure the Brother printer is compatible. Some older models might not work properly with the latest OS updates.

Visit Brother’s support page and check compatibility notes for your printer model.

Conclusion

Most Brother printer not Scanning +1-803-866-1601 are caused by driver issues, software conflicts, or network problems. Start by checking connections, updating software, and using Brother’s ControlCenter. If the issue persists, reinstall the drivers or try a different scanning tool. Regular software updates and network checks can prevent future issues.